PRIVACY POLICY
RAYN & RAYS
Last updated: JULY 4, 2026
At RAYN & RAYS, discretion and trust are part of our philosophy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase from us.
By using our website, you agree to the practices described below.
1. Information We Collect
We may collect the following information when you interact with RAYN & RAYS:
- Personal Information
- Full name
- Billing and shipping address
- Email address
- Telephone number
- Payment details (processed securely via third-party providers)
- Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
We collect only information necessary to process orders, improve our services, and communicate with you.
2. How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Send marketing communications (only if you opt in)
- Prevent fraud and ensure secure transactions
We do not sell, rent, or trade your personal information.
3. Payment Security
All payments are processed through secure, encrypted third-party payment providers. RAYN & RAYS does not store or have direct access to your full credit card information.
4. Marketing Communications
If you subscribe to our newsletter, we may send you updates about new fragrances, collections, and exclusive releases.
You may unsubscribe at any time by clicking the “unsubscribe” link in our emails.
5. Cookies
Our website uses cookies to:
- Enhance browsing experience
- Remember your preferences
- Analyze website traffic
You may disable cookies in your browser settings; however, some features of the website may not function properly.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
7. Data Protection
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, misuse, or disclosure.
While we take all reasonable precautions, no online transmission can be guaranteed to be completely secure.
8. Third-Party Services
We may use trusted third-party providers for:
- Payment processing
- Shipping and logistics
- Website hosting
- Analytics services
These providers have access only to the information necessary to perform their functions and are required to protect your data.
9. International Customers
If you are accessing our website from outside our country of operation, your information may be transferred and processed in accordance with applicable data protection laws.
10. Changes to This Policy
RAYN & RAYS reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.